Frequently Asked Questions

How can I track my order?

You can track any order after tracking details have been added via Track Order

How long does it take before my order arrives

Delivery is provided by the reliable postal delivery service of Royal Mail. The delivery takes place between 4-12 business days.

How can i return my order?

  • Items must be returned within 14 days of the delivery date.
  • All returned items must be in new, unworn, and unwashed condition with all original tags and packaging intact.
  • Items purchased on sale or during promotions may be final sale and not eligible for return, unless specified otherwise.

Damaged Packages

  • If you receive a damaged or defective item, please contact our Customer Service team within 7 days of receiving your order. We will arrange a replacement or refund at no additional cost.

What are the payment methods?

We accept any payment method. Some are:

Visa

Apple Pay

Google Pay

Meastro

Credit Card

Union Pay

American Express