Frequently Asked Questions

After ordering you will receive a email with the Track & Trace code. At the Track Your Order page you can track your order by entering the code.

Delivery is provided by the reliable postal delivery service of Royal Mail. The delivery takes place between 4-12 business days.

You can email our customer-support for help and questions. The return must comply with this:

• Items must be returned within 14 days of the delivery date.
• All returned items must be in new, unworn, and unwashed condition with all original tags and packaging intact.
• Items purchased on sale or during promotions may be final sale and not eligible for return, unless specified otherwise.

Also, this is our return policy.

• If you receive a damaged or defective item, please contact our Customer Service team within 7 days of receiving your order. We will arrange a replacement or refund at no additional cost.

We accept almost every payment method. Some are:

Visa

Apple Pay

Google Pay

Meastro

Credit Card

Union Pay

American Express